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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Review performance development infrastructure
   • Confirm all team positions have relevant position descriptions specifying key requirements of the role
   • Assist relevant stakeholders in reviewing the performance management system to ensure it aligns with the strategic direction of the organisation
   • Prepare performance indicators that are consistent with the position description requirements
   • Prepare for performance appraisal meetings
   • Identify relevant organisational procedures for acknowledging good performance and addressing under-performance
   • Provide relevant advice and support where there is dissention about performance appraisal outcomes, where required
2. Promote performance development system
   • Communicate requirements of the performance development system to relevant stakeholders
   • Coordinate and deliver training to relevant stakeholders on using the performance management system
   • Ensure feedback is provided to relevant stakeholders
3. Recommend improvements to performance development system in response to collated data
   • Review performance management documentation and identify trends or problem areas requiring attention
   • Review patterns in skill or performance gaps and consider requirements and options for performance development
   • Assist relevant stakeholders to revise policies and procedures, as required
   • Suggest improvements to the performance management system

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

promote the implementation of one performance development system for an organisation or work area.

In the course of the above, the candidate must:

provide advice and information to employees on the benefits of effective performance management, and how it links with performance development

review the performance development system

make recommendations for improvement

analyse the strengths and weaknesses of the performance development system.

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Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

key elements and purposes of performance development processes, and their contribution to organisational objectives and the human resource cycle

strengths and weaknesses of a performance development system

rewards and incentives schemes

strategies to provide feedback and training in relation to the performance development system

warning systems and grievance procedures

mechanisms to collect and analyse data to review performance development system.

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